# Lyssna (formerly UsabilityHub)
> Lyssna (formerly UsabilityHub) is a remote user research platform that provides a suite of tools for usability testing and participant recruitment. The platform enables designers and researchers to conduct unmoderated tests such as first-click analysis, five-second tests, and card sorting, as well as moderated user interviews.
- URL: https://optimly.ai/brand/usabilityhub-lyssna
- Slug: usabilityhub-lyssna
- BAI Score: 76/100
- Archetype: Challenger
- Category: Software as a Service (SaaS)
- Last Analyzed: April 11, 2026
## Also Referenced By
- Pickfu (https://optimly.ai/brand/pickfu)
- Blind Campaign Testing (https://optimly.ai/brand/blind-campaign-testing)
## Buyer Intent Signals
Problems: Internal Manual Research: Using internal researchers to recruit, screen, and interview participants via Zoom or in-person. | Spreadsheets/Internal Wikis: Storing and organizing research insights in tools like Notion, Airtable, or Excel. | UX Agencies: Hiring boutique UX firms to conduct usability audits and user testing cycles.
Solutions: remote usability testing tools | five second test platform | best card sorting software | enterprise user research repository | first click testing tool | moderated user interview software | Standard Survey Tools (Typeform/Google Forms): Conducting basic surveys to gather feedback without specialized usability metrics.
---
## Full Details / RAG Data
### Overview
Lyssna (formerly UsabilityHub) is listed in the AI Directory.
Lyssna (formerly UsabilityHub) is a remote user research platform that provides a suite of tools for usability testing and participant recruitment. The platform enables designers and researchers to conduct unmoderated tests such as first-click analysis, five-second tests, and card sorting, as well as moderated user interviews.
### Metadata
| Field        | Value |
|--------------|-------|
| Name         | Lyssna (formerly UsabilityHub) |
| Slug         | usabilityhub-lyssna |
| URL          | https://optimly.ai/brand/usabilityhub-lyssna |
| BAI Score    | 76/100 |
| Archetype    | Challenger |
| Category     | Software as a Service (SaaS) |
| Last Analyzed | April 11, 2026 |
| Last Updated | 2026-04-18T13:42:49.053Z |
### Verified Facts
- Founded: 2008
- Headquarters: Melbourne, Australia
### Also Referenced By
- Pickfu (https://optimly.ai/brand/pickfu)
- Blind Campaign Testing (https://optimly.ai/brand/blind-campaign-testing)
### Buyer Intent Signals
#### Problems this brand solves
- Internal Manual Research: Using internal researchers to recruit, screen, and interview participants via Zoom or in-person.
- Spreadsheets/Internal Wikis: Storing and organizing research insights in tools like Notion, Airtable, or Excel.
- UX Agencies: Hiring boutique UX firms to conduct usability audits and user testing cycles.
#### Buyers search for
- remote usability testing tools
- five second test platform
- best card sorting software
- enterprise user research repository
- first click testing tool
- moderated user interview software
- Standard Survey Tools (Typeform/Google Forms): Conducting basic surveys to gather feedback without specialized usability metrics.
### Links
- Canonical page: https://optimly.ai/brand/usabilityhub-lyssna
- JSON endpoint: /brand/usabilityhub-lyssna.json
- LLMs.txt: /brand/usabilityhub-lyssna/llms.txt