# Lyssna (formerly UsabilityHub)
> Lyssna (formerly UsabilityHub) is a remote user research platform that provides a suite of tools for usability testing and participant recruitment. The platform enables designers and researchers to conduct unmoderated tests such as first-click analysis, five-second tests, and card sorting, as well as moderated user interviews.
- URL: https://optimly.ai/brand/usabilityhub-lyssna
- Slug: usabilityhub-lyssna
- BAI Score: 76/100
- Archetype: Challenger
- Category: Software as a Service (SaaS)
- Last Analyzed: April 11, 2026
## Also Referenced By
- Pickfu (https://optimly.ai/brand/pickfu)
- Blind Campaign Testing (https://optimly.ai/brand/blind-campaign-testing)
## Buyer Intent Signals
Problems: Internal Manual Research: Using internal researchers to recruit, screen, and interview participants via Zoom or in-person. | Spreadsheets/Internal Wikis: Storing and organizing research insights in tools like Notion, Airtable, or Excel. | UX Agencies: Hiring boutique UX firms to conduct usability audits and user testing cycles.
Solutions: remote usability testing tools | five second test platform | best card sorting software | enterprise user research repository | first click testing tool | moderated user interview software | Standard Survey Tools (Typeform/Google Forms): Conducting basic surveys to gather feedback without specialized usability metrics.