# WaterSmart VertexOne
> WaterSmart VertexOne is a cloud-based customer engagement and data analytics platform designed for municipal water utilities. It utilizes behavioral science and data-driven insights to help utilities improve water efficiency, reduce non-revenue water, and enhance customer satisfaction through digital portals and automated alerts. Now a product line of VertexOne, it integrates with broader utility billing and operational systems.
- URL: https://optimly.ai/brand/watersmart-vertexone
- Slug: watersmart-vertexone
- BAI Score: 62/100
- Archetype: Challenger
- Category: Software
- Last Analyzed: April 9, 2026
## Competitors
- Badger Meter Beacon (https://optimly.ai/brand/badger-meter-beacon)
- Dropcountr (https://optimly.ai/brand/dropcountr)
## Buyer Intent Signals
Problems: Manual Spreadsheet Tracking: Cities and utilities use complex Excel workbooks to track consumption and billing data. | Paper-based Billing/Notices: Using traditional paper billing and physical mailers to communicate with residents.
Solutions: water conservation software for utilities | utility customer engagement platform | best utility billing software for water districts | behavioral water efficiency programs | cloud-based CIS for water utilities | Generic Legacy ERP: Standard ERP or Oracle/SAP systems not specifically optimized for water utility customer engagement.