{"name":"Wehelpsoftware","domain":"wehelpsoftware.com","url":"https://optimly.ai/brand/wehelpsoftware","is_claimed":false,"categories":["customer-support-cx-software","data-analytics-business-intelligence","hr-technology"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Exclusive focus on NPS® as the primary metric, dedicated customer support team ('We are a TEAM!'), multi-channel survey distribution, automated feedback cycle closing, and comprehensive modules for surveys, ticketing, and churn prevention, offering detailed segmented reports.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://wehelpsoftware.com","updated_at":"2026-10-04T00:03:40.282000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Wehelpsoftware provides an NPS (Net Promoter Score) software solution designed to help businesses understand customer and employee satisfaction. It offers tools for collecting feedback via multiple channels (email, SMS, widget, link), managing service tickets, monitoring at-risk customers to reduce churn, and providing real-time segmented reports and dashboards to guide business decisions and improve customer relationships.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://wehelpsoftware.com","updated_at":"2026-10-04T00:03:40.282000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"NPS® software\nCustomer feedback surveys (Email\nSMS\nWidget\nLink)\nEmployee surveys (eNPS)\nTicket management\nChurn monitoring\nReal-time dashboards\nFeedback cycle management.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://wehelpsoftware.com","updated_at":"2026-10-04T00:03:40.282000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription-based with modular plans (Platform, Survey, Ticket, Churn modules) charged monthly.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://wehelpsoftware.com","updated_at":"2026-10-04T00:03:40.282000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Businesses looking to enhance customer satisfaction, employee engagement, and reduce customer churn across various industries.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://wehelpsoftware.com","updated_at":"2026-10-04T00:03:40.282000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:03:40.282000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=wehelpsoftware"}