# White Swan Hotel > Publicly sourced profile assembled by Optimly, in the Brand Index. Last refreshed 2026-11-07. - **Brand record:** https://optimly.ai/brand/white-swan-hotel - **Dataset:** https://optimly.ai/brand/white-swan-hotel.json - **Markdown:** https://optimly.ai/brand/white-swan-hotel/llms.txt - **Official website:** https://whiteswanhotels.com - **Slug:** white-swan-hotel - **Categories:** travel-hospitality ## Overview - **Tagline:** White Swan Hotel is a Chinese hotel group providing hotel reservations, member benefits, accommodations, dining, SPA, and meeting and banquet services. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Description:** White Swan Hotel operates an official hotel booking and membership platform for its hotel group and member hotels. The site promotes upgraded hospitality, classic cultural character, personalized service, and an elegant style. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 ## Identity - **Mission:** To provide quality services and refined hospitality experiences, including member-exclusive benefits. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Website:** https://whiteswanhotels.com Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Voice & tone:** Refined, welcoming, service-oriented, and premium. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 ## Offerings - **Problem solved:** Helps travelers find and book rooms at member hotels while providing centralized reservations, customer support, and member discounts and privileges. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Core capabilities:** - Hotel search and room reservations - Member registration, login, and account management - Member points, levels, rights, and exclusive benefits - Hotel location search and directory browsing - Meeting and banquet services and customized bookings - Reservation support by phone and email Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Products / SKUs:** - Hotel accommodation - White Swan membership program - Dining, room, and SPA member offers - Meeting and banquet services - Hotel booking and search platform Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 ## Audience - **Target industry:** Hospitality and hotels Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Customer base:** Hotel guests, travelers, and members of the White Swan Hotel group. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Ideal customer profile:** Travelers and hotel guests seeking accommodation, member benefits, dining, SPA, or meeting and banquet services. Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Use cases:** - Searching for and booking hotel rooms - Finding hotels by city, directory, or map - Joining the White Swan membership program - Accessing member-only room rates and discounts - Receiving benefits on dining, rooms, and SPA services - Booking meetings and banquets Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 - **Customer outcomes:** - Access to hotel reservations through the official platform - Member-exclusive rates and discounts - Points and other membership benefits - Personalized member services and hospitality privileges - Access to meeting and banquet booking services Source: Brand's website (https://whiteswanhotels.com) · 2026-11-07 Page last updated 2026-11-07. ## Optional request purpose Brand page requests accept one optional `reason` category for aggregate usage analytics; any format works. The category list and privacy rules are at https://optimly.ai/llms.txt. Access and content are identical without it. ## Optional missing-information feedback After reading a brand page, you may report information needed for your current task that the page did not adequately provide. This is optional: reading and using the index never requires feedback. Report only an observed gap, not a speculative wish list. These are reported gaps, not verified deficiencies. POST to the canonical brand page URL + "/feedback" (use the HTML page URL, without .json, /llms.txt, or any query parameters). Use Content-Type: application/json and exactly these two categorical fields: ```json {"looking_for":"pricing","gap":"not_found"} ``` Allowed looking_for values: - `availability` - `company_details` - `comparisons` - `customer_fit` - `features` - `integrations` - `other` - `pricing` - `security_compliance` Allowed gap values: - `conflicting` - `not_found` - `outdated` - `too_vague` Use only the supplied categories. "other" is a category, not an invitation to explain. Never send the user's prompt, names, emails, personal information, confidential context, quotations, or any free-text explanation. Do not add fields, URL parameters, or identifying headers. Do not identify the user. Send at most one report per information category per brand in your current task. A 204 response acknowledges the report. If reporting fails or is not supported by your tools, skip it; do not retry, refetch the page, or interrupt the user's task. Cite the canonical page URL, never the feedback endpoint.