# Yuma

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/yuma
- **Dataset:** https://optimly.ai/brand/yuma.json
- **Markdown:** https://optimly.ai/brand/yuma/llms.txt
- **Official website:** https://yuma.ai
- **Slug:** yuma
- **Categories:** ai-machine-learning, customer-support-cx-software

## Overview

- **Tagline:** Autonomously resolves up to 89% of conversations; built for any eCommerce platform; connects to existing helpdesks; handles every stage of the customer journey; rated 4.8/5 on G2.
Source: Brand's website (https://yuma.ai) · 2026-10-04

- **Description:** Yuma provides AI agents designed for e-commerce businesses to autonomously resolve customer conversations across pre-purchase questions, support tickets, and social media direct messages, integrating with various e-commerce platforms and helpdesks.
Source: Brand's website (https://yuma.ai) · 2026-10-04

## Offerings

- **Core capabilities:**
  - AI agents for automating customer service interactions (pre-purchase
  - support
  - social DMs)
Source: Brand's website (https://yuma.ai) · 2026-10-04

- **Pricing:** Not specified
Source: Brand's website (https://yuma.ai) · 2026-10-04

## Audience

- **Target industry:** E-commerce businesses
Source: Brand's website (https://yuma.ai) · 2026-10-04

Page last updated 2026-10-04.