# Zendesk Support
> Zendesk Support is a cloud-based customer service platform designed to improve relationship management through a systematic ticketing process. It allows organizations to track, prioritize, and solve customer support interactions across multiple channels in a single unified workspace.
- URL: https://optimly.ai/brand/zendesk-support
- Slug: zendesk-support
- BAI Score: 92/100
- Archetype: Challenger
- Category: Software
- Last Analyzed: May 27, 2026
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## Full Details / RAG Data
### Overview
Zendesk Support is listed in the AI Directory.
Zendesk Support is a cloud-based customer service platform designed to improve relationship management through a systematic ticketing process. It allows organizations to track, prioritize, and solve customer support interactions across multiple channels in a single unified workspace.
### Metadata
| Field        | Value |
|--------------|-------|
| Name         | Zendesk Support |
| Slug         | zendesk-support |
| URL          | https://optimly.ai/brand/zendesk-support |
| BAI Score    | 92/100 |
| Archetype    | Challenger |
| Category     | Software |
| Last Analyzed | May 27, 2026 |
| Last Updated | 2026-06-08T01:15:19.297Z |
### Verified Facts
- Founded: 2007
- Headquarters: San Francisco, California
### Links
- Canonical page: https://optimly.ai/brand/zendesk-support
- JSON endpoint: /brand/zendesk-support.json
- LLMs.txt: /brand/zendesk-support/llms.txt