# Zilliant > Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. Last analyzed August 9, 2026. > The provided text describes Zilliant's customer support process, including how to open a case for issues or implementation changes. - Business Profile: https://optimly.ai/brand/zilliant-acquired-by-madison-dearborn-partners - Publisher: Optimly (https://optimly.ai) - Dataset: Optimly AI Brand Index (https://optimly.ai/brand) - Official website: https://docs.zilliant.com/ - Logo: https://logo.clearbit.com/docs.zilliant.com - Slug: zilliant-acquired-by-madison-dearborn-partners - Brand Authority Index tier: Low Visibility - Archetype: Phantom - Category: Enterprise Software - Last Analyzed: August 9, 2026 ## Buyer Intent Signals Problems: Manual Pricing Analysis: Businesses rely on spreadsheets and internal analysts to manually assess market conditions, costs, and competitor pricing to determine optimal prices, which is time-consuming | Pricing Consulting Firms: Engaging external consulting firms to conduct comprehensive pricing strategy reviews, market analysis, and provide recommendations, often at a high cost and without real-time | Static Pricing Strategy: Maintaining fixed or infrequently updated pricing, leading to missed revenue opportunities due to market fluctuations, changing customer willingness to pay, or competitive pre Solutions: Zilliant support | How to open a Zilliant case | Zilliant documentation | Zilliant products | General Business Intelligence (BI) Tools: Using broad BI platforms to visualize sales data and market trends, but lacking the specialized algorithms and predictive capabilities for true pricing optimi