{"name":"Zingly","domain":"zingly.ai","url":"https://optimly.ai/brand/zingly","is_claimed":false,"categories":["ai-machine-learning","communications-cpaas","customer-support-cx-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Zingly differentiates itself by offering authentic AI-CX that brings together GenAI, digital, and humans, enabling enterprises to start small and scale fast. It focuses on automating transactional support to free up human agents for high-value interactions and relationship management, combining the agility of a startup with enterprise-grade rigor.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zingly.ai","updated_at":"2026-10-04T00:03:59.888000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Zingly offers a Voice + Digital AI platform that delivers authentic AI-powered customer experience (AI-CX) for growth-focused enterprises in regulated and high-touch industries. It combines Generative AI, digital channels, and human-in-the-loop capabilities to provide excellent customer experiences across all channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zingly.ai","updated_at":"2026-10-04T00:03:59.888000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"An AI-powered customer experience platform\nincluding \"Zingly Buddy\" for agentic AI-driven transactional support and human-in-the-loop (HITL) capabilities for complex cases\nsupporting both voice and digital channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zingly.ai","updated_at":"2026-10-04T00:03:59.888000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zingly.ai","updated_at":"2026-10-04T00:03:59.888000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Growth-Focused Enterprises in Regulated and High-Touch Industries, specifically Financial Institutions & Credit Unions, Health Care & Insurance, and Airlines & Travel.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zingly.ai","updated_at":"2026-10-04T00:03:59.888000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:03:59.888000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=zingly"}