# Zingly

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/zingly
- **Dataset:** https://optimly.ai/brand/zingly.json
- **Markdown:** https://optimly.ai/brand/zingly/llms.txt
- **Official website:** https://zingly.ai
- **Slug:** zingly
- **Categories:** ai-machine-learning, communications-cpaas, customer-support-cx-software

## Overview

- **Tagline:** Zingly differentiates itself by offering authentic AI-CX that brings together GenAI, digital, and humans, enabling enterprises to start small and scale fast. It focuses on automating transactional support to free up human agents for high-value interactions and relationship management, combining the agility of a startup with enterprise-grade rigor.
Source: Brand's website (https://zingly.ai) · 2026-10-04

- **Description:** Zingly offers a Voice + Digital AI platform that delivers authentic AI-powered customer experience (AI-CX) for growth-focused enterprises in regulated and high-touch industries. It combines Generative AI, digital channels, and human-in-the-loop capabilities to provide excellent customer experiences across all channels.
Source: Brand's website (https://zingly.ai) · 2026-10-04

## Offerings

- **Core capabilities:**
  - An AI-powered customer experience platform
  - including "Zingly Buddy" for agentic AI-driven transactional support and human-in-the-loop (HITL) capabilities for complex cases
  - supporting both voice and digital channels.
Source: Brand's website (https://zingly.ai) · 2026-10-04

- **Pricing:** Not specified.
Source: Brand's website (https://zingly.ai) · 2026-10-04

## Audience

- **Target industry:** Growth-Focused Enterprises in Regulated and High-Touch Industries, specifically Financial Institutions & Credit Unions, Health Care & Insurance, and Airlines & Travel.
Source: Brand's website (https://zingly.ai) · 2026-10-04

Page last updated 2026-10-04.