{"name":"Zippyassist","domain":"zippyassist.com","url":"https://optimly.ai/brand/zippyassist","is_claimed":false,"categories":["customer-support-cx-software","vertical-industry-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Zippyassist acts like an employee at every location 24/7, enabling businesses to resolve most issues without direct customer conversations by providing full context (machine, account, history) and a centralized dashboard for triage and assignment. This leads to faster resolution, reduced downtime, and improved customer retention, effectively surfacing problems before they cause account loss.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zippyassist.com","updated_at":"2026-10-04T00:04:00.284000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Zippyassist provides customer support software specifically designed for unattended and self-service equipment, enabling businesses to efficiently capture, manage, and resolve customer issues, refunds, and feedback. It aims to improve customer satisfaction, reduce equipment downtime, and prevent customer churn by offering 24/7 support functionality and operational insights.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zippyassist.com","updated_at":"2026-10-04T00:04:00.284000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"A SaaS platform for customer support\nincluding features for automated request capture\nequipment matching\nissue tracking\nassignment\nand resolution management for unattended and self-service machines.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zippyassist.com","updated_at":"2026-10-04T00:04:00.284000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription-based with tiered plans (e.g., Grow, Pro, Enterprise) offering a 30-day free trial.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zippyassist.com","updated_at":"2026-10-04T00:04:00.284000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Businesses operating unattended and self-service equipment, such as vending machine operators, micro markets, office coffee services, laundromats, and other automated retail or service points. It serves small businesses, large businesses, and growing enterprises in these sectors.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://zippyassist.com","updated_at":"2026-10-04T00:04:00.284000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:00.284000+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=zippyassist"}