{
  "slug": "contact-center-performance-management",
  "display_name": "best contact center performance management software",
  "intent_type": "solution",
  "brand_count": 3,
  "raw_intent_count": 2,
  "avg_bai": 81,
  "sample_brands": [
    {
      "name": "NICE Performance Management (NPM)",
      "slug": "nice-performance-management-npm",
      "category": "hr-technology",
      "bai_score": 88
    },
    {
      "name": "Nice Cxone Performance Management",
      "slug": "nice-cxone-performance-management",
      "category": "telecommunications",
      "bai_score": 82
    },
    {
      "name": "Five9 Performance Management",
      "slug": "five9-performance-management",
      "category": "hr-technology",
      "bai_score": 72
    }
  ],
  "raw_intents": [
    "best contact center performance management software",
    "contact center performance management software"
  ],
  "category_distribution": {
    "hr-technology": 2,
    "telecommunications": 1
  },
  "brands": [
    {
      "brand_slug": "nice-performance-management-npm",
      "brand_name": "NICE Performance Management (NPM)",
      "bai_score": 88,
      "category": "hr-technology"
    },
    {
      "brand_slug": "nice-cxone-performance-management",
      "brand_name": "Nice Cxone Performance Management",
      "bai_score": 82,
      "category": "telecommunications"
    },
    {
      "brand_slug": "five9-performance-management",
      "brand_name": "Five9 Performance Management",
      "bai_score": 72,
      "category": "hr-technology"
    }
  ],
  "related_clusters": []
}