Zendesk
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Overview
Tagline Brand's website · 2026-10-04
An AI-first, continuously self-improving service platform designed to deliver real resolutions by unifying AI and human teamwork, enabling significant automation and efficiency across customer and employee service channels.
Description Brand's website · 2026-10-04
Zendesk is an AI-powered customer service platform that helps businesses deliver faster, higher quality resolutions across all channels. It offers a unified system for managing customer and employee inquiries, leveraging self-improving AI agents and human teamwork.
Offerings
Core capabilities Brand's website · 2026-10-04
- Zendesk Resolution Platform
- Zendesk AI
- Customer Service (CRM)
- Employee Service
- Contact Center
- AI agents
- Copilot
- Quality Assurance
- Workforce Management
- Messaging
- Live Chat
- Ticketing
- IT Service Management
- Knowledge Base
- Voice.
Pricing Brand's website · 2026-10-04
Subscription-based with various plans, offering a 14-day free trial and special programs for qualified startups.
Audience
Target industry Brand's website · 2026-10-04
Businesses of all sizes, from startups to enterprises, across industries including Retail, Financial Services, Technology, Media & Entertainment, Government, Education, Manufacturing, Healthcare, and Telecommunications.
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Claim Zendesk — free →Page last updated 2026-10-04.