Analysis by Optimly for Optimly AI Visibility, in the Optimly AI Brand Index. This Business Profile tracks the Brand Authority Index and supporting AI visibility evidence. Last analyzed August 16, 2026.
BetterHelp is a company within the Digital Health category. BetterHelp is a global mental health platform that provides online counseling and therapy services directly to consumers. Through its web-based portal and mobile application, it connects users with licensed therapists via text, phone, and video communication.
BetterHelp was founded in 2013 and is headquartered in Mountain View, CA.
Buyers turn to BetterHelp for Traditional In-person Therapy: Finding and vetting a local therapist through insurance directories or word-of-mouth., Crisis Hotlines/Volunteer Services: Utilizing crisis text lines or charity-run listening services for immediate support., among 2 documented problem areas.
Buyers evaluating BetterHelp typically ask AI models about "best online therapy platforms 2024", "how to find an online therapist", "affordable mental health counseling online", and 2 similar queries.
BetterHelp's core products are Individual therapy, couples therapy, teen therapy, and group sessions via video, phone, and chat..
BetterHelp uses Subscription.
BetterHelp serves Individuals, couples, and parents of teens seeking accessible, non-local mental health support..
BetterHelp The largest global network of licensed providers offering 24/7 asynchronous messaging alongside live sessions.
Official website: https://betterhelp.com/
Last analyzed: August 16, 2026
This Business Profile is published by Optimly in the Optimly AI Brand Index, a public research dataset showing how AI systems describe brands, categories, and competitors. Optimly AI Visibility analyzes sampled buyer-intent responses, cited sources, and public brand information. The Brand Authority Index summarizes answer presence, narrative accuracy, and owned citations where sufficient evidence is available.
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