Bank of Queensland

Tagline Brand's website · 2026-11-08

Bank of Queensland (BOQ) is an Australian regional bank offering personal and business banking products and services.

Description Brand's website · 2026-11-08

Bank of Queensland provides banking and financial services through branches, mobile bankers and digital channels. Its offerings include transaction and savings accounts, term deposits, home loans, credit cards, insurance, business banking, loans and finance.

Mission Brand's website · 2026-11-08

To build long-term customer relationships based on mutual respect and understanding, while providing simple, easy-to-understand banking products that support customers’ financial needs.

Founders & leadership Brand's website · 2026-11-08

Executive leadership includes Rod Finch (Managing Director & Chief Executive Officer), Racheal Kellaway (Chief Financial Officer), Craig Ryman (Chief Information and Operations Officer), Greg Boyle (Group Executive, Retail Banking), Alexandra Taylor (Chief People Officer) and Keith Strachan (Group Executive, Business Bank). Andrew Fraser is Chair and Non-Executive Independent Director.

Website Brand's website · 2026-11-08

https://boq.com.au

Voice & tone Brand's website · 2026-11-08

Relationship-focused, supportive, straightforward and customer-oriented.

Founded Brand's website · 2026-11-08

1874, established as The Brisbane Permanent Benefit Building and Investment Society.

Parent ownership Brand's website · 2026-11-08

BOQ states that it is among the few Australian regional banks not owned by one of the big banks. It operates the BOQ Group, which includes Virgin Money Australia, ME Bank, BOQ Specialist and BOQ Finance.

Problem solved Brand's website · 2026-11-08

Helps individuals and businesses manage their money and access banking services, including everyday banking, savings, home finance, credit, insurance and business finance, through branch and digital channels.

Core capabilities Brand's website · 2026-11-08

• Personal banking
• Business banking
• Transaction and savings accounts
• Term deposits
• Home loans
• Credit cards and rewards
• Insurance
• Business loans and finance

Products / SKUs Brand's website · 2026-11-08

• BOQ Everyday Transaction Account
• Savings accounts
• Future Saver Account
• Term deposits
• Home loans
• Credit cards
• Q Rewards
• Home and Contents Insurance

Pricing Brand's website · 2026-11-08

No general pricing structure is stated. Product-specific interest rates and fees apply; the site advertises no monthly fees for the BOQ Everyday Transaction Account and a Future Saver rate of up to 6.00% p.a. for eligible customers under stated conditions.

Target industry Brand's website · 2026-11-08

Banking and financial services.

Customer base Brand's website · 2026-11-08

Individuals and businesses in Australia, including niche professional segments served through BOQ Group businesses.

Ideal customer profile Brand's website · 2026-11-08

Australian personal banking customers seeking everyday accounts, savings, home loans, credit cards, insurance or digital banking, and businesses seeking accounts, loans, finance or specialist banking services.

Use cases Brand's website · 2026-11-08

• Managing everyday transactions
• Saving money and earning interest
• Opening and managing bank accounts digitally
• Buying or refinancing a home
• Using credit cards and rewards
• Insuring homes, contents, landlords’ properties and cars
• Managing business banking
• Accessing business loans, asset finance and structured finance

Customer outcomes Brand's website · 2026-11-08

• Convenient access to banking through branches, mobile bankers and digital channels
• Ability to manage accounts, save, budget and bank securely through myBOQ
• Access to personal and business lending and finance products
• Support during financial hardship and suspected fraud or scams
• Banking products presented in simple, easy-to-understand language