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Overview

Tagline Brand's website · 2026-10-04

An AI-powered, cloud-based platform providing hyper-personalized loyalty and customer engagement solutions, distinguished by consistent leader recognition from top analysts (Forrester, Everest Group), high system uptime (99.99%), extensive customer reach (1.9 Bn+ loyalty members), and comprehensive omnichannel capabilities.

Description Brand's website · 2026-10-04

Capillary Technologies offers an AI-powered, cloud-based loyalty and customer engagement platform for enterprise brands. Its suite of products helps businesses design and manage loyalty programs, facilitate hyper-personalized omnichannel communication, leverage advanced analytics for insights, build robust customer data platforms, and manage extensive rewards networks. The company is recognized as a leader in major analyst reports for loyalty platforms.

Offerings

Core capabilities Brand's website · 2026-10-04

  • Loyalty+
  • Engage+
  • Insights+
  • CDP+
  • Rewards+; aiRA (AI-powered marketing automation)

Pricing Brand's website · 2026-10-04

SaaS (Subscription-based, inferred from 'Managed SaaS Loyalty Solutions')

Audience

Target industry Brand's website · 2026-10-04

Enterprise brands across diverse industries including Airlines, Fuel Retail, CPG, Groups & Conglomerates, Hospitality, Retail, and Food & Beverage.

Landscape

Competitors Brand's website · 2026-10-04

  • Salesforce Loyalty Management
  • Braze
  • Adobe Experience Platform
  • Comarch Loyalty Management

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Page last updated 2026-10-17.