Daimaru Matsuzakaya Department Stores
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Overview
Tagline Brand's website · 2026-11-07
Daimaru Matsuzakaya Department Stores is a Japanese department store company and a core operating company of J. Front Retailing Group, operating department stores, an online store, customer loyalty services, and corporate sales services.
Description Brand's website · 2026-11-07
株式会社大丸松坂屋百貨店 was established in 2010 and operates the Daimaru and Matsuzakaya department store businesses. Its activities include department stores, shop and sales-floor development, an online store, customer apps and cards, corporate sales, sustainability initiatives, and support for emerging artists.
Identity
Mission Brand's website · 2026-11-07
To enrich people’s daily lives, communities, and society by providing value through department stores and related services. The company also aims to create opportunities for people to encounter art and support the careers of emerging artists.
Website Brand's website · 2026-11-07
https://daimaru-matsuzakaya.com
Voice & tone Brand's website · 2026-11-07
Formal, professional, customer-focused, and service-oriented.
Founded Brand's website · 2026-11-07
2010
Parent ownership Brand's website · 2026-11-07
Core operating company of J. Front Retailing Group.
Offerings
Problem solved Brand's website · 2026-11-07
Helps consumers access products, gifts, department-store services, loyalty benefits, and shopping information through physical and digital channels. Its corporate sales division helps companies and organizations address business challenges through product procurement, specialist planning, quality management, and information security.
Core capabilities Brand's website · 2026-11-07
- Operating Daimaru and Matsuzakaya department stores
- Developing shops, sales floors, and experiential retail spaces
- Providing online shopping for sweets, gourmet products, and gifts
- Operating customer engagement services including a mobile app and loyalty cards
- Using customer data and digital technology to improve customer experiences
- Providing corporate procurement, planning, quality management, and information security services
- Supporting sustainability, regional communities, and environmental initiatives
- Supporting emerging artists through exhibitions and production assistance
Products / SKUs Brand's website · 2026-11-07
- Daimaru department stores
- Matsuzakaya department stores
- Daimaru Matsuzakaya Online Store
- Daimaru Matsuzakaya App
- Daimaru Matsuzakaya Card
- GINZA SIX Card and GINZA SIX Prestige Card
- Corporate sales services
- Shop and sales-floor development services
Audience
Target industry Brand's website · 2026-11-07
Department store retail, shopping and consumer services, e-commerce, corporate sales, and retail-related services.
Customer base Brand's website · 2026-11-07
Individual shoppers and consumers, gift buyers, visitors to department stores and GINZA SIX, and corporate companies and organizations.
Ideal customer profile Brand's website · 2026-11-07
Consumers seeking department-store products, gifts, gourmet goods, loyalty benefits, and integrated in-store and online shopping experiences; corporate companies and organizations seeking procurement, planning, quality management, and related business services.
Use cases Brand's website · 2026-11-07
- Shopping for sweets, gourmet products, gifts, and department-store merchandise
- Using the Daimaru Matsuzakaya App for membership verification, points, store information, events, and personalized services
- Earning and redeeming loyalty points through the Daimaru Matsuzakaya Card
- Shopping across physical stores and the online store
- Corporate product procurement and tailored service provision
- Corporate project production and delivery management
- Product testing, hygiene management, and quality-management consulting
- Supporting emerging artists through exhibition opportunities and production-cost assistance
Customer outcomes Brand's website · 2026-11-07
- Improved shopping convenience through connected physical and online channels
- New customer experiences and more advanced customer service
- Access to timely offers, store information, events, and floor guides
- Loyalty rewards including points accumulation and redemption
- Access to department-store products and gifts through the online store
- Resolution of corporate business challenges through specialized products and services
- Greater customer safety through quality management and information-security controls
- Increased opportunities for emerging artists to exhibit their work and develop their careers
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