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Overview

Tagline Brand's website · 2026-10-04

Seamless integration of AI capabilities (AI Search, AI Chatbot, AI Writing Agent, MCP Server) with traditional knowledge base functionalities, enterprise-grade security (SOC 2, ISO 27001:2022, GDPR compliant), a user-friendly interface for authoring and management, and over 60 out-of-the-box integrations.

Description Brand's website · 2026-10-04

Document360 provides intelligent knowledge base software, where humans and AI work together, designed to help businesses create, manage, and publish documentation, user manuals, SOPs, API documentation, and AI chatbots. It aims to streamline operations for customer support, technical writing, product management, and development teams.

Offerings

Core capabilities Brand's website · 2026-10-04

  • An intelligent knowledge base software platform offering features like AI Search
  • AI Chatbot
  • AI Writing Agent
  • MCP Server integration
  • advanced search
  • interactive decision tree
  • workflow builder
  • pro analytics
  • support ticket deflector
  • and comprehensive content management.

Pricing Brand's website · 2026-10-04

Subscription-based, with options for a free trial.

Audience

Target industry Brand's website · 2026-10-04

Thousands of businesses across 150+ countries, including customer support teams, technical writers, product managers, and developers, across various industries like IT, healthcare, and banking.

Landscape

Competitors Brand's website · 2026-10-04

  • Confluence
  • Zendesk
  • Microsoft Word
  • SharePoint
  • Google Docs

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Page last updated 2026-10-04.