Engageware (Formerly TimeTrade SilverCloud)
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Overview
Tagline Brand's website · 2026-10-04
The only customer engagement platform specifically architected for the compliance and risk management needs of regulated industries like banking and finance.
Description Brand's website · 2026-10-04
Engageware is an AI-powered customer engagement company that provides mission-critical scheduling and knowledge management solutions. The firm specializes in serving regulated industries, such as banking and finance, by blending human judgment with enterprise-grade agentic AI to manage risk and increase efficiency. It was formed through the merger of TimeTrade and SilverCloud, unifying appointment orchestration and employee knowledge tools into a single platform.
Offerings
Core capabilities Brand's website · 2026-10-04
- Appointment Scheduling
- Employee Knowledge Management
- AI Customer Agents
- Customer Self-Service.
Pricing Brand's website · 2026-10-04
Enterprise/Custom
Audience
Target industry Brand's website · 2026-10-04
Banks, Credit Unions, Insurance, and other regulated financial services.
Landscape
Competitors Brand's website · 2026-10-04
- JRNI
- Coconut Software beauty
- Calendly for Enterprise
- Glance
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Claim Engageware (Formerly TimeTrade SilverCloud) — free →Page last updated 2026-10-04.