Esselunga
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Overview
Tagline Brand's website · 2026-11-08
Esselunga is a supermarket retailer offering in-store shopping, online grocery shopping, delivery, pickup, loyalty services and pastry reservations.
Description Brand's website · 2026-11-08
Esselunga provides supermarket products and services through physical stores, its website and app. Customers can order groceries online for home delivery or store pickup, manage Fìdaty loyalty benefits, and reserve selected Elisenda pastry products for pickup.
Identity
Website Brand's website · 2026-11-08
https://esselunga.it
Offerings
Problem solved Brand's website · 2026-11-08
Enables customers to shop for groceries and selected bakery products online, arrange delivery or pickup, manage loyalty benefits, and receive support for orders and deliveries.
Core capabilities Brand's website · 2026-11-08
- Online grocery ordering
- Home delivery and store pickup
- Virtual supermarket browsing by address or postal code
- Shopping lists and favorites
- Order tracking and issue reporting
- Customer support through virtual assistant and contact channels
- Fìdaty loyalty card, points and digital stamp management
- Two-factor authentication and personal account management
Products / SKUs Brand's website · 2026-11-08
- Groceries and supermarket products
- Fresh, frozen and long-life food products
- Elisenda pastry products
- Fìdaty loyalty card and rewards
- Gift cards and prepaid cards
Pricing Brand's website · 2026-11-08
The delivery contribution is free for the first online order of new registrants. A €7.90 charge may apply from the third late cancellation within 24 months. Delivery benefits and subscriptions may also be available under specified conditions.
Audience
Target industry Brand's website · 2026-11-08
Grocery retail and online food commerce
Customer base Brand's website · 2026-11-08
Consumers shopping at Esselunga stores or using its website and app for grocery delivery, store pickup and loyalty services.
Ideal customer profile Brand's website · 2026-11-08
Consumers in areas served by Esselunga who want to purchase supermarket products online, arrange delivery or pickup, and use loyalty and digital shopping services.
Use cases Brand's website · 2026-11-08
- Ordering groceries for home delivery
- Ordering groceries for store pickup
- Checking product availability by address or postal code
- Creating and reusing personalized shopping lists
- Managing Fìdaty points, stamps and rewards
- Reporting missing, damaged or incorrect products
- Tracking delivery status and selected delivery time slots
- Reserving Elisenda pastry products for pickup in participating stores
Customer outcomes Brand's website · 2026-11-08
- Convenient online access to supermarket products
- Scheduled home delivery or store pickup
- Ability to manage shopping lists and repeat purchases
- Support for resolving order, product and delivery issues
- Access to Fìdaty points, stamps and rewards
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Claim Esselunga — free →Page last updated 2026-11-08.