HERVIS INFORMATIONEN
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Overview
Tagline Brand's website · 2026-11-07
HERVIS INFORMATIONEN is the German Hervis Sports operation, which has closed its online shop and is winding down its physical retail business in Germany.
Description Brand's website · 2026-11-07
Hervis Sports Deutschland operated an online shop, physical stores, and the Hervis SportsClub. The German operation has ceased its operating business and is in liquidation; remaining customer claims, refunds, vouchers, and warranty matters are handled electronically.
Identity
Website Brand's website · 2026-11-07
https://hervis.de
Voice & tone Brand's website · 2026-11-07
Informational, formal, and service-oriented, focused on business closure and customer claims processing.
Headquarters Brand's website · 2026-11-07
80339 Munich, Germany
Offerings
Problem solved Brand's website · 2026-11-07
Previously, Hervis provided customers with sports and fashion goods through online and physical retail. Currently, its German website provides information and processes open customer claims related to purchases, vouchers, credits, bonus points, defects, and warranties.
Core capabilities Brand's website · 2026-11-07
- Sports and fashion retail through an online shop and physical stores
- Hervis SportsClub loyalty program with club discounts, vouchers, and bonus points
- Customer claims and refund processing during liquidation
- Handling of warranty cases, defect complaints, vouchers, and outstanding credits
Products / SKUs Brand's website · 2026-11-07
- Sports and fashion goods
- Hervis SportsClub
- Hervis App
Audience
Target industry Brand's website · 2026-11-07
Sports retail and sports fashion
Customer base Brand's website · 2026-11-07
Customers of the former Hervis Germany online shop and physical stores; Hervis SportsClub members.
Use cases Brand's website · 2026-11-07
- Purchasing sports and fashion goods through online or physical retail
- Receiving SportsClub discounts, vouchers, and bonus points
- Requesting refunds for outstanding credits, bonus points, or vouchers
- Submitting defect complaints and warranty claims
Customer outcomes Brand's website · 2026-11-07
- Access to SportsClub benefits including club discounts, club vouchers, and bonus points
- Electronic processing of open customer claims and refunds
- Processing of warranty and defect claims subject to the stated requirements
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Claim HERVIS INFORMATIONEN — free →Page last updated 2026-11-07.