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Overview

Tagline Brand's website · 2026-11-07

Newbury Building Society is an independent, mutual building society providing savings accounts and mortgages to members and local communities.

Description Brand's website · 2026-11-07

Newbury Building Society is a member-owned mutual organisation established in 1856. It provides savings accounts, mortgages and related services through branches and digital channels, with a focus on personal service and community support.

Identity

Mission Brand's website · 2026-11-07

To help members build a more secure tomorrow, make the most of their money, and improve services, products and support for members and their communities.

Founders & leadership Brand's website · 2026-11-07

The Board of Directors includes Chair Piers Williamson; Chief Executive Phillippa Cardno; Chief Financial Officer Darren Garner; Chief Operating Officer Dean Scott; and Non-Executive Directors Alistair Welham, Chris Brown, Ian Workman, Debbie Beaven and Nailesh Rambhai.

Website Brand's website · 2026-11-07

https://newbury.co.uk

Voice & tone Brand's website · 2026-11-07

Warm, welcoming, personal, community-focused and member-first, with an emphasis on human service and mutuality.

Founded Brand's website · 2026-11-07

1856

Headquarters Brand's website · 2026-11-07

Newbury, Berkshire, UK

Parent ownership Brand's website · 2026-11-07

Independent mutual organisation owned by its members, not external shareholders.

Offerings

Problem solved Brand's website · 2026-11-07

Helps individuals save for the future, manage their money and finance homes through savings products, mortgages, personal guidance and branch and digital services.

Core capabilities Brand's website · 2026-11-07

  • Savings accounts and savings advice
  • Residential mortgages
  • Mortgage application assessment by people
  • Face-to-face branch service
  • Online savings management and mobile app services
  • Member engagement and governance
  • Community fundraising, sponsorship, volunteering and financial education

Products / SKUs Brand's website · 2026-11-07

  • Savings accounts
  • Mortgages
  • Existing Member Account
  • myaccounts mobile app
  • Online account management
  • Savings reviews

Audience

Target industry Brand's website · 2026-11-07

Financial services; mutual building society

Customer base Brand's website · 2026-11-07

Members, savers, mortgage customers, first-time homebuyers and local communities across Berkshire, Hampshire and Oxfordshire. The Society states that it serves over 76,000 members through ten branches.

Ideal customer profile Brand's website · 2026-11-07

Individuals seeking savings accounts or mortgages, including people buying their first home and existing members looking for member-focused products and personal support.

Use cases Brand's website · 2026-11-07

  • Saving for the future
  • Finding and managing a savings account
  • Receiving a savings review from an adviser
  • Buying a first home
  • Applying for or switching a mortgage
  • Managing accounts through branches, online services or a mobile app
  • Participating in member governance and feedback
  • Accessing community-focused financial services

Customer outcomes Brand's website · 2026-11-07

  • More secure financial planning for the future
  • Access to savings products matched to individual goals
  • Human review and support during mortgage applications
  • Choice of branch, telephone, online and mobile service channels
  • Member influence over how the Society operates
  • Access to a locally focused mutual provider

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Page last updated 2026-11-07.