Paper Plus

Tagline Brand's website · 2026-11-07

Paper Plus is a 100% New Zealand-owned cooperative franchise and the country’s largest book and stationery retail business, with more than 80 stores nationwide.

Description Brand's website · 2026-11-07

Established in 1983, Paper Plus Group operates a network of locally owned and operated stores across more than 98 New Zealand towns and communities. Paper Plus stores offer books, stationery, toys, gifts, cards, magazines and office supplies, alongside services such as Click & Collect and, at many locations, NZ Post, Kiwibank and Lotto.

Mission Brand's website · 2026-11-07

To serve local communities, support literacy and learning throughout New Zealand, and meet customers’ needs through locally operated stores and an omni-channel retail experience.

Founders & leadership Brand's website · 2026-11-07

The Board includes Alastair Kerr (Board Chair and Independent Director), Kevin Murray (Independent Director), Dr Tim Mason (Director and Member Director), and Chris Lumsden (Director and Member Director).

Website Brand's website · 2026-11-07

https://paperplusgroup.co.nz

Voice & tone Brand's website · 2026-11-07

Community-focused, proudly New Zealand-owned, people-oriented and commercially professional.

Founded Brand's website · 2026-11-07

1983

Parent ownership Brand's website · 2026-11-07

100% New Zealand-owned and operated cooperative franchise group.

Problem solved Brand's website · 2026-11-07

Provides communities across New Zealand with convenient access to books, stationery, toys, gifts, cards, magazines and office supplies through local stores, online shopping, Click & Collect and delivery.

Core capabilities Brand's website · 2026-11-07

• Book and stationery retail
• Omni-channel retail through stores, online ordering, Click & Collect and delivery
• Nationwide local store network serving more than 98 towns and communities
• Cooperative franchise and membership model
• Franchisee operational and business support
• National marketing and supplier purchasing coordination
• Local agency services including NZ Post, Kiwibank and Lotto at many stores

Products / SKUs Brand's website · 2026-11-07

• Books
• Stationery
• Toys
• Gifts
• Cards
• Magazines
• Office supplies
• Click & Collect

Target industry Brand's website · 2026-11-07

Book, stationery and general retail

Customer base Brand's website · 2026-11-07

Customers and communities throughout New Zealand, including city and provincial centres. The Group also serves local business owners who operate Paper Plus stores as cooperative franchise members.

Ideal customer profile Brand's website · 2026-11-07

People-oriented retail operators and small business owners with a passion for retail and potentially books, strong communication and customer-service skills, community engagement, financial capacity to invest in and operate a store, and willingness to work hands-on while following Paper Plus brand and operating requirements.

Use cases Brand's website · 2026-11-07

• Shopping for books, stationery, toys, gifts, cards, magazines and office supplies
• Ordering online for delivery
• Ordering online for Click & Collect at participating local stores
• Accessing agency services such as NZ Post, Kiwibank and Lotto at participating stores
• Purchasing or establishing a Paper Plus Group store
• Bringing an existing book and stationery business into the Paper Plus Group

Customer outcomes Brand's website · 2026-11-07

• Convenient access to products through local stores, online shopping, Click & Collect and delivery
• A seamless omni-channel shopping experience
• Access to retail and agency services within local communities
• Support for local communities and economies through locally owned and operated stores