PenFed Credit Union

Tagline Brand's website · 2026-11-07

PenFed Credit Union is a national, member-owned federal credit union offering banking, lending, mortgage, credit card, wealth management, and financial education services.

Description Brand's website · 2026-11-07

PenFed welcomes everyone and helps members build stronger financial futures through member-focused banking, lending, financial guidance, and community support. It is one of the nation’s leading federal credit unions, with nearly 2.8 million members and $29 billion in assets.

Mission Brand's website · 2026-11-07

PenFed's mission is to deliver financial value to help members achieve their dreams.

Founders & leadership Brand's website · 2026-11-07

James Schenck, President & CEO

Website Brand's website · 2026-11-07

https://penfed.org

Voice & tone Brand's website · 2026-11-07

Member-first, service-oriented, practical, supportive, and focused on financial empowerment.

Founded Brand's website · 2026-11-07

1935

Parent ownership Brand's website · 2026-11-07

Member-owned federal credit union; the site states that PenFed works for members, not shareholders.

Problem solved Brand's website · 2026-11-07

Helps individuals and families manage everyday banking, borrowing, homeownership, vehicle purchases, credit building, financial planning, and other financial goals.

Core capabilities Brand's website · 2026-11-07

• Checking and deposit accounts
• Auto lending and vehicle financing
• Credit cards, including rewards cards
• Mortgage lending and refinancing
• Home equity lines of credit
• Personal loans
• Wealth management
• Member discounts and partner benefits

Products / SKUs Brand's website · 2026-11-07

• Auto loans
• Checking accounts
• Credit cards
• Mortgage loans
• Home equity lines of credit
• Personal loans
• Wealth management services
• Deposit accounts

Pricing Brand's website · 2026-11-07

The site promotes competitive rates, low fees, and no or low fees on credit cards and accounts. Published examples include home equity rates as low as 7.00% APR, conventional mortgage rates as low as 6.686% APR, and new auto loan rates as low as 4.19% APR; rates and terms are subject to change and individual qualification.

Target industry Brand's website · 2026-11-07

Consumer financial services and credit union banking

Customer base Brand's website · 2026-11-07

Individuals and families nationwide, including military families, Department of Defense employees and their families, veterans, homeowners, homebuyers, vehicle buyers, borrowers, and people seeking banking or financial education services.

Ideal customer profile Brand's website · 2026-11-07

Individuals and families seeking member-owned banking, competitive lending rates, low fees, financial guidance, and access to products for everyday banking, vehicles, homes, credit, and long-term financial planning. Membership is open to everyone with broad eligibility.

Use cases Brand's website · 2026-11-07

• Opening and managing a checking or deposit account
• Receiving pay through direct deposit and accessing funds early
• Financing or refinancing a vehicle
• Buying, refinancing, or financing a home
• Accessing home equity through a HELOC
• Consolidating debt or funding personal expenses with a personal loan
• Earning rewards on everyday credit card spending
• Building or improving credit

Customer outcomes Brand's website · 2026-11-07

• Access to competitive rates and fewer or lower fees
• Ability to finance vehicles, homes, personal expenses, and other major purchases
• Flexible access to home equity funds
• Convenient online and mobile banking access
• Access to more than 85,000 fee-free ATMs
• Credit monitoring and financial education support
• Member discounts and partner benefits
• Personalized member support six days a week