Salesforce Customer 360
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Overview
Tagline Brand's website · 2026-10-04
The platform's key differentiator is its deeply unified integration of humans, data, and AI agents on a single, trusted, and context-rich platform, offering autonomous action across CRM processes without requiring model training. It aims to be a 'system of intelligent action' for the 'agentic enterprise'.
Description Brand's website · 2026-10-04
Salesforce Customer 360 is presented as the foundational app layer within Salesforce's broader Agentforce 360 platform. It provides core business applications like Sales, Service, Marketing, and Commerce, unifying customer data, AI agents, and CRM functionalities to enable businesses to become 'agentic enterprises' by fostering human-agent collaboration.
Offerings
Core capabilities Brand's website · 2026-10-04
- CRM applications (Sales
- Service
- Marketing
- Commerce)
- unified customer data management
- and AI agent integration on a single platform.
Pricing Brand's website · 2026-10-04
Not specified in the provided text.
Audience
Target industry Brand's website · 2026-10-04
Organizations of any size in any industry seeking to enhance customer relationships, boost employee productivity, and improve business margins through AI-powered customer relationship management.
Landscape
Competitors Brand's website · 2026-10-04
- Microsoft Dynamics 365
- SAP
- Oracle
- HubSpot
- Adobe Experience Cloud
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Claim Salesforce Customer 360 — free →Page last updated 2026-10-04.