salesforce-financial-services-cloud

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Overview

Tagline Brand's website · 2026-10-04

An industry-specific, AI-powered CRM platform built on the Salesforce ecosystem, offering a comprehensive 360-degree view of the customer, specialized workflows for sales and service in financial institutions, and integrated compliance tools.

Description Brand's website · 2026-10-04

Salesforce Financial Services Cloud is a comprehensive, AI-powered customer relationship management (CRM) platform designed specifically for the financial services industry. It provides industry-specific solutions for banking, wealth management, and insurance, aiming to personalize customer engagement, streamline operations, enhance sales and service, and ensure compliance.

Offerings

Core capabilities Brand's website · 2026-10-04

  • Financial Services Cloud for Sales
  • Financial Services Cloud for Service
  • Financial Services Cloud Agentforce 1 Sales
  • Financial Services Cloud Agentforce 1 Service
  • Digital Origination
  • Collections and Financial Recovery
  • Digital Insurance
  • Process Compliance Navigator
  • Agentforce for Financial Services
  • Intelligence for Financial Services Cloud.

Pricing Brand's website · 2026-10-04

Subscription-based, per user per month (e.g., starting at $325 USD/User/Month for Enterprise Edition, $750 USD/User/Month for Agentforce 1 Editions), typically billed annually, with tiered editions (Enterprise, Unlimited, Agentforce 1).

Audience

Target industry Brand's website · 2026-10-04

Banks, Credit Unions, Wealth Management Firms, Insurance Companies (P&C, Life & Annuities), Insurance Brokerages, and other financial institutions.

Landscape

Competitors Brand's website · 2026-10-04

  • Pega Systems
  • Microsoft Dynamics 365 for Financial Services
  • Oracle Financial Services
  • SAP for Banking
  • Temenos

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Page last updated 2026-10-04.