We use essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve user experience and analyze website traffic. By clicking “Accept,” you agree to our website's cookie use as described in our Cookie Policy. You can change your cookie settings at any time by clicking “Preferences.”
    New: Free AI Brand Audit — see what ChatGPT is telling your buyers →
    Software as a Service (SaaS)
    Employee Engagement & Internal Communications
    Unclaimed Profile
    Haiilo (formerly Smarp) logo

    Haiilo (formerly Smarp)

    Brand Authority Index
    ESTIMATED — PRE-AUDIT
    5/100
    AI Visibility5/100
    Incumbent
    AI Sentiment10/100
    Strong

    This is an estimated score. Claim your profile to get a verified Brand Authority Index with real AI query testing.

    Profile based on: https://haiilo.com · crawled March 2026

    Is this the right Smarp Haiilo?

    AI sometimes confuses brands that share a name.

    Yes – I want to claim it

    Unverified — AI is reconstructing Smarp Haiilo from uncontrolled sources

    Brand Identity

    Haiilo (formed by the merger of Smarp and Haiilo) is a global provider of employee communications and engagement software. The platform integrates internal communication, employee advocacy, and social intranet capabilities to help organizations reach and engage their workforce. Since their merger in 2021, the company has consolidated under the Haiilo brand to serve enterprise-level HR and communications departments.

    Founded
    2011 (Smarp), 2010 (Haiilo)
    Headquarters
    Hamburg, Germany / Helsinki, Finland
    Website
    haiilo.com
    Category
    Software as a Service (SaaS)
    Subcategory
    Claim to reveal

    Protect your position — claim this profile

    You're leading today. Claimed brands stay ahead.

    Protect your position

    How AI Describes Smarp Haiilo

    ChatGPT

    Smarp and Haiilo merged in 2021 to create a leading global provider of employee engagement and advocacy software. The combined entity, now operating under the Haiilo name, helps organizations reach their employees through internal communications, surveys, and social advocacy tools.

    Claude

    Haiilo (formerly Smarp and Haiilo) is an employee communications platform. It combines social intranet features with employee advocacy, allowing employees to share corporate content to their personal networks while keeping them informed internally.

    Gemini

    The company specializes in employee advocacy and internal communication. Smarp was originally known for social sharing, while Haiilo focused on the social intranet; their merger created a comprehensive platform for HR and communications teams.

    Perplexity

    Smarp integrated with Haiilo to form a unified Employee Communications Platform. Their core offerings include 'Haiilo Home' (intranet), 'Haiilo Share' (advocacy), and 'Haiilo Insights' (analytics).

    Consensus: High. Models correctly identify that Smarp and Haiilo merged to create a unified employee engagement and advocacy platform.

    Key discrepancy: Some models still refer to Smarp and Haiilo as separate entities or struggle with the specific timeline of the post-merger rebranding (Haiilo is now the primary brand).

    AI Narrative Sentiment

    AI models view the brand as a consolidated, mature leader in the employee communications space, acknowledging its European roots and successful expansion through merger.

    Positive Signals

    • Market leader in Europe
    • High user satisfaction in G2/Gartner reviews reflected in AI summaries
    • Successful merger integration history

    Negative Signals

    • Brand confusion during the Smarp-to-Haiilo transition period.
    • Complexity of integrating two legacy platforms.

    Smarp Haiilo is missing from 2 of 8 buyer queries where competitors appear.

    Claim to see your full audit

    Includes: detailed query analysis, fix recommendations, competitor deep-dive

    AI Discoverability Snapshot

    8

    Queries Tested

    6

    Present In

    2

    Missing From

    See exactly which AI queries your brand is missing from.

    Claim to see which queries you're missing →

    The brand has strong visibility for 'employee advocacy' and 'social intranet' but faces heavy competition from Microsoft Viva in broad 'internal comms' queries.

    Brand Vitals

    Key Differentiator
    The only platform that seamlessly bridges the gap between top-down corporate communication (Intranet) and bottom-up employee advocacy (Social Sharing) in a single unified interface.
    Funding Stage
    Private Equity (Marlin Equity Partners)
    Founded
    2021 (Merger date)
    Target Markets
    Enterprise Internal Communications, Human Resources, Corporate Marketing, and Global IT departments.
    Employee Count
    251-500
    Headquarters
    Hamburg, Germany
    Pricing Model
    Subscription (Per User/Year) or Enterprise/Custom; generally targeted at organizations with 500+ employees.
    Core Products
    Employee Communications Platform, Social Intranet, Employee Advocacy, Employee Engagement Analytics

    Your AI readiness score: 4/5 signals active. You're leading today. Claimed brands stay ahead.

    Protect your position

    AI Readiness Signals

    4 of 5 signals active

    Claimed brands can activate all 5 signals

    llms.txt

    Not found — brand has no machine-readable identity file

    Website Structure

    The merged brand maintains a robust website with structured paths for former Smarp and Haiilo users.

    Structured Content

    Extensive documentation of features and benefits for internal comms and HR stakeholders.

    Schema.org Markup

    Likely uses standard business schema, though transition periods often lead to temporary SEO fragmentation.

    Structured Social Proof极

    Extensive customer stories and case studies available for AI training sets.

    What AI Thinks Are Competitors & Alternatives

    Based on AI model analysis. May not reflect actual competitive landscape.

    Your competitors may already be managing their AI profiles. Claim yours →

    How Buyers Solve This Today Without Smarp Haiilo

    Common alternatives buyers use instead of a dedicated solution.

    Manual ProcessManual Internal Comms

    Using internal email aliases, SharePoint news departments, or Slack channels to manually disseminate corporate updates.

    Most buyers are using manual workarounds or ignoring this entirely. Claim this profile to see how you compare →

    Brand DNA Archetype

    Phantom

    Phantom

    Invisible to AI

    Misread

    Misread

    Visible but inaccurate

    Challenger

    Challenger

    AI names competitors first

    Incumbent

    Incumbent

    AI names brand first

    Under Scrutiny

    Visible but at risk

    Protect your position

    Protect your position — claim this profile

    You're leading today. Claimed brands stay ahead.

    Protect your position

    Is this your brand? Protect your position — or