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Overview

Tagline Brand's website · 2026-10-04

Unifies all communication channels (text, voice, web chat, social media) into one inbox for efficient management, leveraging AI to automate responses, qualify leads, and collect data, all from a single phone number without requiring apps or passwords for participants.

Description Brand's website · 2026-10-04

Switchbird is an AI-powered omnichannel communication platform designed to help businesses collect data, engage customers, and manage conversations at scale. It unifies phone, text, web chat, Facebook, Instagram, and Google Business into a single shared team inbox, offering features like SMS surveys, marketing automation, and AI-assisted workflows for lead qualification, FAQs, and more.

Offerings

Core capabilities Brand's website · 2026-10-04

  • AI-powered omnichannel communication platform
  • shared team inbox
  • SMS surveys
  • marketing automation
  • call tracking and routing
  • HIPAA-minded data collection
  • API/Zapier integrations.

Pricing Brand's website · 2026-10-04

Subscription-based plans (Business, Starter, Growth) with seat-based pricing for larger teams, plus usage at wholesale cost. Enterprise plans are available upon contact.

Audience

Target industry Brand's website · 2026-10-04

Small business teams, startups, boutiques, agencies, franchisors, multi-location brands, and resellers looking for scalable customer communication solutions.

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Page last updated 2026-10-04.