Thena
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Overview
Tagline Brand's website · 2026-10-04
Thena is purpose-built for B2B speed, context, and resolution, leveraging AI to handle complex tasks and deliver outcomes, not just answers. It unifies disparate B2B communication channels into a single, intelligent flow to resolve issues right where they start.
Description Brand's website · 2026-10-04
Thena is an AI-powered B2B customer support platform that unifies communication channels like Slack, email, and chat into a single flow, enabling businesses to efficiently route, respond to, and resolve customer issues. It leverages AI to automate repetitive tasks, provide omni-channel ticketing, build a knowledge base, and offer analytics to enhance the B2B customer experience.
Offerings
Core capabilities Brand's website · 2026-10-04
- Omni-channel customer support platform unifying Slack
- and chat; AI agents for automation; multi-persona ticketing and routing; B2B support hub and AI knowledge base; AI workflows; app integrations; account tracking; multi-channel broadcasts; Slack-native support.
Pricing Brand's website · 2026-10-04
Subscription-based, per user per month, with Starter, Standard, and Enterprise tiers.
Audience
Target industry Brand's website · 2026-10-04
B2B companies, particularly B2B SaaS, seeking to streamline and scale their customer support operations.
Landscape
Competitors Brand's website · 2026-10-04
- Zendesk
- Freshdesk
- Intercom
- HubSpot
- Salesforce
- Front
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Claim Thena — free →Page last updated 2026-10-04.