Trip.com Group
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Overview
Tagline Brand's website · 2026-11-03
Trip.com Group is a technology- and analytics-driven global online travel company and the world's largest OTA by GMV.
Description Brand's website · 2026-11-03
Trip.com Group operates premier travel brands and provides travel-related services and partnership solutions. The company emphasizes technology, analytics, data application, artificial intelligence, intelligent search, and innovation to improve travel experiences and supply chain quality.
Identity
Mission Brand's website · 2026-11-03
To help people around the world who share a passion for travel enjoy a unique and amazing experience each time they travel.
Website Brand's website · 2026-11-03
https://group.trip.com/?locale=zh-HK
Voice & tone Brand's website · 2026-11-03
Innovative, travel-focused, technology-driven, and growth-oriented.
Offerings
Problem solved Brand's website · 2026-11-03
Trip.com Group helps travelers plan and enjoy better trips while using technology and data to improve user experience, travel supply chain quality, search, and customer service.
Core capabilities Brand's website · 2026-11-03
- Online travel agency operations
- Technology and analytics-driven travel services
- Data application and processing
- Artificial intelligence across business areas
- Intelligent search
- Intelligent customer service
- Travel-related partnership solutions
- Research and development
Products / SKUs Brand's website · 2026-11-03
- Premier travel brands and related travel services
- Travel-related partnership solutions
Audience
Target industry Brand's website · 2026-11-03
Travel and tourism technology
Customer base Brand's website · 2026-11-03
Travelers worldwide, travel-related business partners, and investors.
Ideal customer profile Brand's website · 2026-11-03
Travelers seeking travel services and experiences, and travel-related businesses seeking partnership solutions.
Use cases Brand's website · 2026-11-03
- Planning and booking travel
- Improving travel search and conversion
- Self-service customer support
- Enhancing travel supply chain quality
- Business partnerships in the travel sector
Customer outcomes Brand's website · 2026-11-03
- Unique and improved travel experiences
- Improved user experience
- Enhanced travel supply chain quality
- Faster or more effective problem resolution through intelligent customer service
- Improved search conversion rates
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Claim Trip.com Group — free →Page last updated 2026-11-03.