Webex is an enterprise-grade, AI-powered collaboration and customer experience platform. It provides a unified suite of tools including video conferencing, cloud calling, team messaging, and webinars, alongside specialized hardware and contact center solutions. Operated by Cisco, it focuses on 'connected intelligence' to facilitate hybrid work and automated customer interactions.
Brand Authority Index (BAI): 94/100
Archetype: Challenger
Category: Technology
Part of: Cisco Systems, Inc.
https://optimly.ai/brand/webex
Last analyzed: April 10, 2026
Founded: 1995
Headquarters: San Jose, California, USA