Amelia (formerly IPsoft) is a global leader in Enterprise AI, specializing in conversational AI and AIOps. The company develops 'Digital Employees' designed to interact with humans and automate back-end IT processes for large organizations.
Brand Authority Index (BAI): 85/100
Archetype: Challenger
Category: Software
https://optimly.ai/brand/amelia
Last analyzed: April 11, 2026
Founded: 1998
Headquarters: New York, NY